Promotion Terms & Conditions

Imagimags Terms and Conditions

Black November Spin & Win – Simple Ts & Cs

  1. How it works:
    • Spin the wheel to unlock a once-off discount code.
    • Your code can be used only once during our Black November promotion. 
  2. Max Spend Limit:
    • You can shop up to R10 000 (before discount) using your Spin & Win code.
    • If your discount (e.g. 50% off) makes your cart total go over what’s allowed, we’ll contact you to confirm which items you want — up to the R10 000 limit.
    • We cannot process orders above this limit.
  3. Discount Rules:
    • Not transferable, not for cash, and cannot be used with any other promo.
    • Code must be entered at checkout.
  4. Stock:
    • While stocks last. Adding to cart doesn’t reserve items.


Section 2: General Imagimags Promotion Terms & Conditions

  1. This promotion is conducted by Magnajoy (Pty) Limited, Registration No. 2019/258767/07, Longwood, Hout Bay Main Road, Cape Town (hereinafter referred to as "Imagimags"). “Online” refers to our website at www.imagimags.com.
  2. Participation in any Imagimags promotion constitutes acceptance of these Rules. Participants agree to abide by these terms.
  3. Promotions are open to South African residents aged 16 and above. Employees, partners, stockists, and their immediate families are not eligible to participate.
  4. The Promoter reserves the right to amend or cancel any promotion without prior notice.
  5. Promo codes can only be redeemed online and are valid for single use per customer. Only one code can be applied per order.
  6. Promo codes are non-transferable, non-refundable, and cannot be exchanged for cash.
  7. Returns for promotional items will be processed based on the discounted price paid.
  8. The Promoter’s decisions regarding the outcome of promotions are final and not open to negotiation.


Section 3: Returns & Refund Policy for Promotions and Sales

To ensure fair participation in promotions and sales, the following refund and return policy applies:

  1. Refunds for items purchased during a sale or promotion will only be granted if the product is returned in its original, unopened condition, including the original cling wrap. The product must be untouched and unpacked.
  2. Customers wishing to return a promotional or sale item must contact us at info@imagimags.com to arrange a courier collection. Return shipping costs will be borne by the customer.
  3. Once the returned product is received at our warehouse, it will undergo a quality inspection. Refunds will only be processed if the product is confirmed to be in its original condition.
  4. Refund processing times are 10 working days from the date the returned product passes inspection. Refunds may take additional time to reflect in your bank account, depending on your financial institution.
  5. Refunds or exchanges will not be granted if the return is requested due to finding a better deal or offer elsewhere.


Section 4: Additional Terms

  1. The Promoter reserves the right to conduct reasonable due diligence to ensure compliance with these Rules.
  2. If a promotion is suspended or cancelled, participants waive any claims against the Promoter.
  3. The Promoter reserves the right to disqualify participants who tamper with the promotion, violate these terms, or engage in any fraudulent activities.
  4. For enquiries, contact us at info@imagimags.com.